030520
Randolph County
Office of the County Manager
725 McDowell Road
Asheboro, North Carolina 27205
www.randolphcountync.gov
Animal Services Advisory Board Minutes
March 5, 2020
The Randolph County Animal Services Advisory Board met in a rescheduled regular session on March
5, 2020, at 6:00 p.m. in the Randolph County Office Building Meeting Room A, 725 McDowell Road,
Asheboro, NC. Commissioner Darrell Frye, Commissioner David Allen, Lisa Sparks, Cynthia Grantham,
April Wilburn, Misty Hinshaw, Lou Wilson, Sgt. Lawrence Albright, J.R. Beard, and Jason Balder were in
attendance. Also present were Ex-Officio member County Manager Hal Johnson, County Engineer Paxton
Arthurs, and Clerk to the Board Sarah Pack. Animal Services staff members were present and gave
presentations where so noted later in these minutes. The Veterinarian seat is vacant at this time.
Call to Order and Opening Comments
Commissioner Frye called the meeting to order at 6:00 p.m. and welcomed the Board members and
those in the audience.
Adoption of Minutes
On motion of Lou Wilson, seconded by J.R. Beard, the Board unanimously approved the minutes from
the January 16, 2020, meeting.
Interim Management Plan
Hal Johnson, County Manager, said that Animal Services Director Elma Rae Greene is experiencing some
health issues and will be out of the office while she recovers. She may be out of the office for an extended
period of time.
Mr. Johnson gave a brief overview of the agenda. He complimented the Animal Services staff on their
resiliency, professionalism, and ability to address issues at the Animal Shelter. Even in the face of crisis,
the Animal Services staff has persevered.
The Interim Management Team consists of Ashley Morris, Animal Shelter Coordinator, Tammy Walker,
Animal Control Supervisor, and Heather Wood, Animal Adoption Coordinator. The initiatives presented
tonight are a joint effort from the entirety of the Animal Services team. The staff is looking to the future
and searching for better ways to operate. Mr. Johnson pointed out that the presence of the Board of
Commissioners Chairman and Vice-Chairman on the Animal Services Advisory Board shows the County’s
dedication to improvement in this department.
There are three new positions in Animal Services that are going through the recruitment process. The
Interim Management Team will report directly to the County Manager so that there is no break in service
Telephone: 336-318-6300
or responsibilities. Mr. Johnson introduced Heather Wood to discuss a combined staff effort regarding
branding and new standard operating procedures for volunteers.
Update on Draft of Animal Services Volunteer Manual
Ms. Wood introduced a new Volunteer Training Manual (Attachment A following these minutes) and
Key Rules Sheet (Attachment B). The packet is designed to prepare the volunteer with rules and operating
procedures. Volunteers will meet with Heather Stewart and review a PowerPoint presentation of
expectations before beginning volunteer work. Ms. Stewart designed the packet and revamped the
volunteer agreement that serves as a liability waiver. She was unable to attend the meeting as she was
working at a volunteer event at the Vintage Cottage that is benefitting the Animal Shelter.
Facebook/Website Photo Update
Ms. Wood introduced the new Animal Services logo (Attachment C) designed by Ms. Stewart.
Commissioner Frye commended Ms. Stewart’s design. The logo will appear on the back of volunteer tee
shirts.
Strays are being posted on Facebook and the team is working hard to address the quality of photos
posted to the Facebook page. Ms. Wood showed two “photo coming soon” interim photos that will be
posted to Facebook when current animal photos are being taken. Using these interim photos will allow
animals time to decompress before their photo is taken. The biographical information and location
information of the animal will be posted with their photos as well.
Commissioner Frye asked about the New Leash on Life program. Ms. Wood said Mimi Cooper is
managing the program. Inmates work with dogs to learn up to 32 commands. The dogs are also
housebroken and leash trained. Dogs who complete the program participate in a graduation ceremony
at the Senior Center. Ms. Wilson commended the staff for their hard work and many new initiatives. She
also thanked Mr. Johnson for his dedication to the Animal Services department.
Ms. Sparks mentioned that the portal site is not mobile friendly. Ms. Wood said they are working with
Information Technology to address the site’s compatibility and are continuing to utilize Facebook to post
animals in the meantime. Commissioner Allen asked if the software platform offered an app. Ms. Wood
said they are happy to collaborate with Information Technology on potential technological options.
Ms. Wood welcomed feedback from the Board on the new volunteer manual. Ms. Wilson requested
that the manual be emailed to Board members for further review.
Mr. Johnson said it’s been difficult to find a vet to work with the shelter. Ms. Wood said that Lakeview
Veterinary Hospital of Randleman, who had been a partner of the Shelter, called earlier in the day and
said they would no longer be able to sterilize animals for the Shelter on a regular basis. Up to this point,
the Shelter was using Paws and Claws of Archdale on Wednesdays and Lakeview on other weekdays to
sterilize animals. Mr. Beard asked if there were facilities for sterilization available at the shelter. Ms.
Wood said that if a vet were to agree to donate time, possible on a weekend, there are trained staff
members willing to volunteer to provide sterilization support. Ms. Grantham asked about the availability
of surgical supplies. Ms. Wood said it would be something they’d need to look in to. Ms. Sparks said that
she may know of some current and retired veterinarians who may be interested in volunteering. If the
animals could be sterilized faster they could be adopted out faster. Ashley Morris said pricing has been
an issue; Lakeview would match prices. The adoption fee is based off of sterilization costs. Commissioner
Frye asked Ms. Sparks to gather contact information for veterinarians who are interested in volunteering.
Ms. Hinshaw said that Sheets Pet Clinic in Greensboro may not be willing to assist because they require
that animals be out of the shelter for ten days before they will accept them for sterilization. Ms. Sparks
suggested partnering with a State spay/neuter assistance mobile unit. A mobile unit would be ideal. Ms.
Morris reminded the Board that the converted ambulance may be an option. There is a website that sells
refurbished veterinary equipment at drastically reduced prices and Ms. Sparks will share that information.
Mr. Johnson said that the Board had offered excellent suggestions for the creation of the website. The
existence of the Board creates a conduit for communication into the Animal Services department. He
introduced Paxton Arthurs, County Engineer. There are more capital project ongoing at this time than
ever before in County history. Mr. Arthurs coordinates contractors and architects on behalf of the County.
He has visited with Animal Services staff to identify long and short term needs in the department.
Animal Shelter Renovations Update
Mr. Arthurs presented a PowerPoint that was compiled from discussions with Elma Rae Greene, Animal
Services Director. He showed an aerial photo of the Shelter grounds and a floor plan of the Shelter
building. There were some site concerns when the facility was renovated including grade issues and the
location of the old landfill site.
He discussed some interior upgrades and highlighted the medical room that is not currently contained
by walls. The proposal adds a wet table and trench drain, walls with swinging doors, and cabinetry to the
medical room. The euthanasia room was enlarged in the past by opening up some old restrooms.
Improvements include addition of a wet table, desk/counter, and storage shelving. He showed
photographs of wet table options. The exterior spaces for kennels and storage need upgrades. The
kennels do not have a temperature controlled indoor area and cannot be used during inclement or
extreme weather. The storage area may be able to be renovated into more kennel space. In order to
heat and cool an area, it must be walled off. However, this will block access. An option to bypass this is
opening walls between several of the kennels to make three larger kennels. There is a trench drain outside
of the exterior kennels that is currently a hazard. A grate would be able to cover it and make travel easier.
In the storage space, there is no drain or temperature control. He showed photographs of the outdoor
kennels and storage space.
Staff space is another issue. There is no current office area for Animal Control Officers (ACO). They
either work out of their trucks or try to find space in the Animal Shelter offices. Mr. Arthurs showed a
photograph of an old storage building behind the Animal Shelter that could be moved to provide space
for offices for the ACOs. There are no restrooms where the new office space would be, but according to
County Building Inspections, the current Animal Shelter office restrooms will be adequate in number and
distance. If County Maintenance can perform some of the renovations it will keep costs down. The new
ACO office space will be an open area with desks. Commissioner Frye asked about acquiring a mobile
classroom from the schools. There are some units that we own. Mr. Arthurs said that is definitely an
option but access and timing may come into play. The unit would have to be compliant with the Americans
with Disabilities Act. The unit may also not be available at a time that fits into the renovation schedule.
Adding a site-built building would allow for a slab on grade, meaning less accessibility work would be
required. Another option is utilization of the old transfer station at the solid waste facility. There is office
space available if the current tenant moves to another location. The old shop building at the landfill is an
option as well. Mr. Arthurs said Ms. Greene preferred to have her staff close.
Ms. Hinshaw asked how big the old shop building is. Mr. Arthurs answered about thirty feet by thirty
feet with an additional area that is not temperature controlled. Ms. Hinshaw asked if that building could
become a sterilization area if a veterinarian can be located. Mr. Arthurs said it could be looked at but it
would take some renovating.
Ms. Wilson said everything is coming together and we are going to have something in Randolph County
that we can be proud of.
Mr. Beard asked about the feasibility of disassembling the old shop building and reassembling it behind
the Shelter. Mr. Arthurs said that space is limited due to the old landfill area and grade issues. The shop
building is currently only accessible via gravel road.
Mr. Johnson said the comments offered great guidance. He also mentioned new uniforms for the
Animal Services staff identifying them as the professionals that they are.
Commissioner Frye said we are working to establish communication and we are off to a good start.
Ms. Hinshaw asked why there are so many strays at the shelter. Ms. Walker said that Animal Control
does not ride around and pick up animals; people bring in animals and drop them off at the shelter. Ms.
Wood said they’ve always had this many but with Facebook it looks like there is more now than there has
been.
Public Comment Period
Pursuant to N.C.G.S. § 153A-52.1, Commissioner Frye opened the floor for public comment and closed
it after everyone wishing to speak had done so.
Tim Greene spoke up from the audience and agreed that while using the old shop building was a good
idea, accessibility is an issue. He has had calls about what to do with stray and wild animals as well because
citizens are familiar with his work history with the U.S. Postal Service.
Commissioner Frye commended Mr. Arthurs for a positive display of available options. He said the
meetings of the Animal Services Advisory Board have been very positive and thanked the Board for their
input and ideas.
Adjournment
Having no further business, Commissioner Frye adjourned the meeting at 6:53 p.m.